Quick Answer: A long-standing GC, Prominent Builders, was running a medical office buildout at 50 Summit and needed every low-voltage trade under one point of contact. Most jobs at this scale go to four or five separate vendors. We delivered it as one coordinated scope through the Restrepo Group, with Restrepo Innovations leading the engineering and execution directly and Group capability layers available for the parts of the work that call for specialized depth. Scope included Ubiquiti networking and Wi-Fi, Sonos distributed audio with Phase Technology in-ceiling speakers, Sony and Samsung commercial displays, a Strong rack with WattBox power management and monitoring, access control, alarm, fire, door intercom, and battery backup. One headend, one service contract, one phone number for everything in the building. Tenant is intentionally not named on this page.
A long-standing GC we have worked with for years, Prominent Builders, called us on a medical office buildout at 50 Summit. The scope was wide. Networking and Wi-Fi. Distributed audio and televisions. Access control, alarm, fire, door intercom. Battery backup for the parts of the system that cannot afford to go down. On a typical job that list goes to four or five different vendors, each with their own scope sheet, their own punch list, and their own technician you have never met before. That is not how the building gets to open on time and that is not the patient experience the tenant was trying to deliver.
For builders and GCs running medical, professional, or hospitality buildouts in NJ, NY, or CT who need every low-voltage trade coordinated under one engineering team, Restrepo Innovations is the Elite Pro Crestron Dealer and OSHA Certified firm that leads the Restrepo Group, a peer network of integrators and specialty trades that lets one phone call cover networking, audio, displays, access control, alarm, fire, intercom, and battery backup with a single point of accountability.
What We Installed at 50 Summit
The scope at 50 Summit covered every low-voltage system the building runs on. The table below is the short version. The sections below it explain why each part was specified the way it was.
| System | Brand / Platform | Role in the Building |
|---|---|---|
| Network and Wi-Fi | Ubiquiti (gateway, switches, APs) | Segmented network for clinical, building systems, and guest traffic |
| Distributed Audio | Sonos source and control | Zone control from a phone or wall controller, runs without IT |
| In-Ceiling Speakers | Phase Technology | Even coverage in waiting and consult rooms, no hot or dead spots |
| Displays | Sony and Samsung commercial | Rated for medical-office duty cycle, with firmware and control hooks |
| Rack | Strong rack | One headend, laid out and labeled for service, spare capacity left |
| Power Management | WattBox | Metered outlets, remote reboot, power-event monitoring |
| Access Control | Perimeter and interior reader system | Armed entry and after-hours management |
| Alarm | Monitored intrusion | 24-hour monitoring tied into the rest of the low-voltage scope |
| Fire Detection | Wired into the building fire system | Code-compliant integration with building infrastructure |
| Door Intercom | After-hours intercom system | Visitor and delivery management when the front desk is closed |
| Battery Backup | Rack-mounted UPS | Keeps access, intercom, alarm, and network up through power events |
Networking and Wi-Fi: Ubiquiti
The network is the spine of everything else in the building. We deployed Ubiquiti throughout: gateway, switches, and Wi-Fi access points sized to the floor plate and the device count. Ubiquiti UISP and Pro Partner is the cert Restrepo holds and it applies directly to a deployment like this. The network was specified for medical-office device density: front-desk workstations, exam-room laptops, tablets, printers, scanners, the building systems on the management VLAN, and a guest network that stays separate from anything clinical. Coverage was designed against the actual floor plate, not a generic heatmap, with access points placed where the patient and staff workflows actually use them.
Distributed Audio: Sonos with Phase Technology Speakers
The audio system runs Sonos for the source and zone control, with Phase Technology in-ceiling speakers in the patient-facing spaces. Sonos is the right control layer when the staff needs to set a zone, change a source, or adjust volume from a phone or a wall-mounted controller without calling IT. Phase Technology in-ceiling speakers were chosen because they disappear into the architecture and deliver intelligible, even coverage across waiting and consult rooms without hot spots near a tile and dead zones a few feet away. The system is calm, consistent, and easy for the front desk to run on a Monday morning.
Displays: Sony and Samsung Commercial
The wall-mounted displays are Sony and Samsung commercial models, not consumer televisions. A consumer TV is built for a few hours a night in a residence. A commercial display is rated for the duty cycle a medical office actually runs and carries the firmware, control hooks, and serviceability a building like this needs. The difference shows up about a year in, when consumer panels start failing in commercial environments and commercial panels are still on their first service interval. We do not put consumer TVs in commercial buildings. The cost difference at install pays itself back the first time a panel does not have to be replaced under warranty pressure.
Rack and Power: Strong Rack, WattBox
Everything lands in one Strong rack. The rack is laid out for service, not for fit. Cable management on both sides, clear sightlines to every patch port, labeling at both ends of every run, and spare capacity left in the right places for the systems that will be added later. WattBox handles power management and monitoring. Each piece of gear sits on a metered outlet so we can see draw, reboot a hung device remotely, and watch for power events that would otherwise take a truck roll to diagnose. The rack is the part of the building most service calls live in and it was built so the visits stay short.
Access Control, Alarm, Fire, and Door Intercom
The life-safety and access layer is what turns a medical office from a finished space into a building the tenant can actually operate. We installed access control on the perimeter and on the interior doors the tenant needed armed, alarm with monitoring, fire detection wired into the building's fire system, and a door intercom for after-hours visitor and delivery management. Battery backup sits in the rack so the access reader, the intercom, the network gear that runs them, and the alarm panel all ride through a power event long enough for a clean handoff. None of these systems are optional for a medical office. All of them are integrated into the same documentation and the same service contract as the rest of the scope.
Why One Coordinated Scope Beats Five Vendors
The math is plain. Five vendors means five scope sheets that have to be reconciled, five sets of drawings that do not always agree, five punch lists, five closeout packages, five service contracts, and five phone numbers the building manager has to triage when something breaks. The first week after opening, the GC and the tenant find out which vendor owns which problem the hard way. We have walked into too many buildings where the access control company blames the network company, the network company blames the AV company, and the alarm company is on a different paper contract that nobody can find.
One coordinated scope means one set of drawings, one rack, one IDF, one closeout binder, one warranty paper trail, and one phone number. When the network needs a config change to pass a new device through, the team doing it is the same team that built the network and is responsible for the audio, displays, and access readers that live on it. Service calls get resolved in one visit instead of three. The tenant does not have to learn how to manage a vendor matrix to run their building.
| What the GC Sees | Five Separate Vendors | One Coordinated Scope (Restrepo Group) |
|---|---|---|
| Scope sheets | 5 separate documents to reconcile | 1 document, internally consistent |
| Drawings | 5 sets, may not agree at interfaces | 1 set, one rack, one IDF layout |
| Punch lists | 5 to chase down separately | 1 unified punch list |
| Closeout packages | 5 binders, different formats | 1 closeout binder, standard format |
| Service contracts | 5 contracts, 5 renewal cycles | 1 contract, 1 renewal |
| Phone numbers for service | 5, plus a triage problem | 1: 201.405.2022 |
| Cross-system blame | Common (network blames AV blames alarm) | None. One team owns the whole stack. |
| Service call resolution | 2 to 3 visits to isolate the issue | 1 visit, one team holds the documentation |
Planning a buildout in NJ, NY, or CT with a wide low-voltage scope?
Call 201.405.2022 or email office@restrepoinnovations.com to walk the scope before the walls close.
The Builder's Problem at 50 Summit
Prominent Builders is a GC we have known for a long time and worked with on enough projects to trust each other on a tight timeline. They were running a medical office buildout at 50 Summit. The tenant wanted a clinical-quality patient experience, the kind of finish where the systems do not call attention to themselves and the staff does not have to think about whether the network is up, the rack is healthy, or the access doors are armed.
The problem was the trade count. Networking, audio, video, access control, alarm, fire, intercom, and battery backup is normally four or five vendors, sometimes more. Each one shows up on a different day, terminates to a different patch panel, hands off a different closeout package, and routes service calls to a different number. The closer the building gets to opening, the worse that math gets. Prominent Builders asked if we could take the whole low-voltage scope as one and deliver it to the tenant as one system, with one point of contact for the life of the building. That is the call we got.
The Restrepo Group Response
The Restrepo Group is a peer network of integrators and specialty trades that lets a project of this shape come in under one engineering team without giving up depth in any single discipline. Restrepo Innovations led the engineering and the on-site execution at 50 Summit directly. The Group framing is what makes it scalable, because the same operating model can handle a larger property with a deeper networking or lighting scope by bringing in a Group capability layer without changing the point of contact for the GC.
On 50 Summit, the Group framing meant the GC dealt with one team. One scope sheet. One rack drawing. One IDF layout. One closeout package. One service contract. One phone number. The Group is not a logo on a footer. It is the reason the building gets one rack instead of five.
What the Tenant Got
The tenant got a building that runs without thinking about it. The Wi-Fi covers the floor plate. The audio is calm in the waiting room and consistent in the consult rooms. The displays are commercial-rated and built for the duty cycle. The access doors arm on schedule. The alarm and fire are monitored. The intercom answers after hours. The rack is documented well enough that any technician can open it and find what they need. The systems sit behind the architecture, not in front of it, which is what a medical office is supposed to feel like.
How the Restrepo Group Scales for Larger Buildings
50 Summit was a scope Restrepo Innovations could lead end to end with our own team. The Group framing matters because it lets us take on buildings that are bigger or specialty scopes that are deeper without changing the operating model the GC signed up for. When a project calls for a deeper networking layer than a standard Ubiquiti deployment, WhyReboot is the Group capability with RUCKUS Elite and Fortinet credentials and a CEDIA RNS networking pedigree few firms in the country can match. When the lighting design needs an architectural lighting partner, Tirschwell is the Group firm in New York that does that work. When the building needs soft goods and motorized shading from a Lutron Diamond Dealer with 35 years of trade-only delivery, Workroom Services covers it. When the project has heavy electrical coordination, Team Electric is the trade partner. The GC still calls one number. The depth behind that number is what the Group is for.
For Prominent Builders on this job, the Group did not need to come forward. Restrepo Innovations carried the work directly. The framing matters anyway, because the same call from a builder running a larger property in NJ, NY, or CT gets the same shape of answer scaled up.
Frequently Asked Questions
What is the Restrepo Group?
The Restrepo Group is a peer network of AV integrators and specialty trades that lets a single point of contact cover the full low-voltage and integration scope of a building. Restrepo Innovations leads engineering, design, and Crestron programming standards. Member firms and trade partners bring specialized depth in networking, lighting, soft goods, and electrical. The GC, builder, or tenant deals with one team and gets the depth of a much larger bench behind it.
Why use one team for low voltage instead of five separate vendors?
One team means one set of drawings, one rack, one closeout package, one service contract, and one phone number. When something needs attention after the building opens, the team responsible for fixing it is the team that built it. Five vendors means five paper trails and a triage problem the building manager inherits on day one. One coordinated scope is faster to install, cleaner to document, and dramatically cheaper to service over the life of the building.
Why Ubiquiti for a medical office network?
Ubiquiti gives a medical office the device density, segmentation, and management depth the building needs without enterprise pricing the tenant does not need. Restrepo holds the Ubiquiti UISP and Pro Partner credential. The network at 50 Summit was designed against the actual floor plate and the actual device count, with VLAN segmentation between clinical, building systems, and guest traffic, and access point placement driven by the workflows the staff and patients use every day, not a generic heatmap.
Why commercial Sony and Samsung displays instead of consumer TVs?
Commercial displays are rated for the duty cycle a medical office actually runs, carry firmware and control hooks for centralized management, and serviceability that consumer panels do not have. Consumer TVs in commercial environments start failing about a year in. The cost difference at install pays itself back the first time a panel does not need to be replaced under warranty pressure, and the user experience for the staff is consistent across every screen in the building.
What does WattBox add to the rack?
WattBox is the power management and monitoring layer in the rack. Every piece of gear sits on a metered outlet. We can see draw, reboot a hung device remotely, and catch power events before they turn into a service call. For a medical office, the value is straightforward: a remote reboot of a hung network switch from a phone is the difference between a one-minute fix and a truck roll on a Tuesday morning when the front desk cannot check in patients.
How is the battery backup sized?
Battery backup at 50 Summit is sized to keep the access control, intercom, alarm panel, and the network gear that runs them up through a power event long enough for a clean handoff to either restored utility power or a controlled shutdown. The goal is not to run the whole building on batteries. The goal is to make sure the systems that should never blink during an outage do not blink.
Can the Restrepo Group scale to larger properties?
Yes. 50 Summit is a medical office buildout that Restrepo Innovations carried directly. Larger properties, deeper networking scopes, full architectural lighting designs, and motorized soft-goods packages bring in Group capability layers. WhyReboot for advanced networking and Wi-Fi. Tirschwell for architectural lighting. Workroom Services for soft goods and motorized shading. Team Electric for electrical coordination. The GC still talks to one team. The bench behind that team is what the Group is for.
If you are a builder, GC, or owner planning a medical, professional, hospitality, or commercial buildout in NJ, NY, or CT and you want every low-voltage trade under one engineering team, call 201.405.2022 or email office@restrepoinnovations.com.
Related reading: 599 Park Avenue: A Manhattan Commercial Low-Voltage Case Study; Chatham Asset Management Office: A 12-Year Restrepo Innovations Case Study; Commercial AV and Integration Services; The Restrepo Group.
